Welcome to Sri Sarada Math Online Store

Refund Policy

All disputes subject to West Bengal jurisdiction.

 

Returns and Cancellation for Prepaid orders:

Orders once shipped cannot be cancelled, however if the consignee wants to cancel an order before shipping, he/she may do so by sending an email to contact@srisaradapublication.org. The entire sum will be refunded to the account of the consignee within 7 working days.

 

Cancellation / Refund Policy

If the consignee wants to cancel an order before shipping, we will refund the entire amount. The refund will be processed within 7 working days. For cancellation please send your request directly at contact@srisaradapublication.org.

 

Eligible for Return:

An item may be eligible for return within 7 days after delivery, if it fulfils one or more of the following conditions

– Package is damaged by shipping

– Has missing parts or accessories

– Is different from what was ordered

 

In the above cases please send a picture of the product to contact@srisaradapublication.org and ship the product via India Post – Speed Post in a properly packed box as per India post Standard packing. Accordingly once the product is received and the quality check is done, the refund/exchange shall be done within 72 hours.

 

Not Eligible for Return:

An item will not be eligible for return, if it falls under any one or more following conditions:

– Not returned within the specified time i.e., within 7 days after delivery.

– If product is damaged, altered, tampered, missing items or otherwise used.

For Any Query Feel free to call us at office time only

9163355362 / 8582954753