All disputes subject to West Bengal jurisdiction.
Returns and Cancellation for Prepaid orders:
Orders once shipped cannot be cancelled, however if the consignee wants to cancel an order before shipping, he/she may do so by sending an email to firstname.lastname@example.org. The entire sum will be refunded to the account of the consignee within 7 working days.
Cancellation / Refund Policy
If the consignee wants to cancel an order before shipping, we will refund the entire amount. The refund will be processed within 7 working days. For cancellation please send your request directly at email@example.com.
Eligible for Return:
An item may be eligible for return within 7 days after delivery, if it fulfils one or more of the following conditions
– Package is damaged by shipping
– Has missing parts or accessories
– Is different from what was ordered
In the above cases please send a picture of the product to firstname.lastname@example.org and ship the product via India Post – Speed Post in a properly packed box as per India post Standard packing. Accordingly once the product is received and the quality check is done, the refund/exchange shall be done within 72 hours.
Not Eligible for Return:
An item will not be eligible for return, if it falls under any one or more following conditions:
– Not returned within the specified time i.e., within 7 days after delivery.
– If product is damaged, altered, tampered, missing items or otherwise used.